Announcing Google AdWords Credits through OpenSRS Offers

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Announcing Google AdWords Credits through OpenSRS Offers Posted: 29 Sep 2011 11:33 AM PDT We’re pleased to announce the latest addition to our Reseller Friendly promise: OpenSRS Offers. This new service will allow you to share special promotional offers with your customers. These promotional offers can be used as incentives for new customers or rewards for existing customers, and will help you stand out from the competition. Starting today, you can offer Google AdWords™ credits to your customers in Canada and the United States (at no cost). We allow you to to provide AdWords™ credits values of up to $100, and you can manage your credits through the Control Panel or API. For resellers with customers not in Canada and the U.S., don’t worry – we’re working hard to get this offer extended to you as well. Credits are available in tiered amounts of $25, $50, $75 and $100, and we’ve got a few ideas on how you can use the tiers in a way that suits your business. For example: If you offer tiered hosting packages, offer $25 credit with your ‘small’ package and $100 credit with your ‘large’ package, or use credits as an incentive to upgrade to a larger hosting package. If your service is a one-time payment, use AdWords credits as a value-added bonus to your customers. Use the credits as an incentive to boost transfers-in – reward customers who have their domain registered through you with AdWords credits. Over the next few months we’ll also be working to establish relationships with more vendors so you can pass on even more value-added incentives to your customers. We’ve put together some marketing resources to help you start offering Google AdWords. These include: High-resolution logos Ready-to-use HTML email template Sample marketing messages “Why AdWords?” “7 reasons to try Google AdWords” How to segment your message based on company size, line of business, and more. Getting started is easy – just log in to the OpenSRS Control Panel and click on the Offers Manager tab.

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Meet our Reseller: HostingPanama

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Meet our Reseller: HostingPanama Posted: 29 Sep 2011 07:48 AM PDT A couple of months ago we had the opportunity to sit down with Eduardo Vilá, Chief Sales Officer for HostingPanama while we were at HostingCon 2011. We spoke at length about the business, the market in Panama and beyond, and how HostingPanama’s partnership with OpenSRS is working for them. You can read more about HostingPanama in the latest article in our Meet Our Resellers series. We love working with the leading hosting companies in countries around the world – companies just like HostingPanama. And we’re committed to helping all of our resellers to continue to grow their businesses even further. Special thanks to Eduardo and his staff for taking the time to hang out with us in San Diego.

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SiteLock and TRUSTe Join the Trust Service Lineup

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SiteLock and TRUSTe Join the Trust Service Lineup Posted: 14 Sep 2011 04:58 AM PDT Starting today, OpenSRS Resellers can sell two new Trust Service products, SiteLock and TRUSTe. SiteLock Website Security SiteLock Website Security provides website security scanning that identifies vulnerabilities and protects sites against threats. SiteLock is offered at three different levels of service – SiteLock Basic, Premium and SMB Enterprise. Similar to other Trust services like SSL certificates, SiteLock is provisioned through the OpenSRS Control Panel. Plans start at just $10/year. TRUSTe Privacy Policy TRUSTe Privacy Policy lets you help your customers increase sales with an online privacy policy that turns consumer confidence into clicks. OpenSRS Resellers can offer two TRUSTe privacy solutions to their customers – TRUSTe Website Privacy and TRUSTe Website Privacy with Seal. TRUSTe is also provisioned and managed through the OpenSRS Control Panel in the Trust Manager tab. TRUSTe plans start at just $15/year. We have much more information about SiteLock and TRUSTe on our website in the Trust Service section. Learn about the various features and benefits of both products and see full rundowns on the differences between the different plans available for each product. Learn more at our webinars We’re hosting a pair of webinars in the coming weeks to help introduce SiteLock and TRUSTe. You’ll learn not only how the products work, but also how to provision and manage them using OpenSRS. And we’ll share marketing advice and ideas to kickstart your sales efforts. SiteLock Webinar Thursday, September 22, 2011 at 9:30am and 2:00pm (EDT) Learn more and register TRUSTe Webinar Tuesday, September 27, 2011 at 9:30am and 2:00pm (EDT) Learn more and register

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Tucows’ Employee Lucas Cochrane and His Discovery Channel Debut

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Tucows’ Employee Lucas Cochrane and His Discovery Channel Debut Posted: 05 Sep 2011 11:39 AM PDT If you’re a fan of the Discovery Channel, you may have seen our very own Lucas Cochrane during Daily Planet’s, “Future Tech” a new segment that covers Tech, Gaming and Social Media. Lucas is no stranger to the camera. In 2009, he had his own show called “Pimp My PC” on Butterscotch TV, where he helped viewers creatively customize, personalize and trick out their boring beige box PCs. During business hours at Tucows, Lucas is our go-to guy for all things related to IT and can be counted on to handle everything from the deployment of an authentication cluster, to troubleshooting audio/video issues on Skype. But labeling Lucas the Tucows IT guy and leaving it at that just wouldn’t be fair… This man has the geek cred of ‘Revenge of the Nerds’ lead character Lewis Skolnick, combined with the stage presence and comedic timing of Jerry Lewis, and the innovative and entrepreneurial spirit of Ron Popeil. When George Clooney needs help with the ladies AND programming his VCR, Lucas is #1 in his speed dial. At least, he will be as soon as George sees this episode of FutureTech. A word of caution however: never (ever) agree to play Star Wars trivia with this man (you will lose), and never, ever bet Lucas that he’ll be unable to get an old Logitech webcam working on a MacBook Pro (I lost $5 bucks to him this way just last week). But seriously, Lucas is a great example of the super talented people we get to spend out days with at Tucows/OpenSRS. His intrinsic desire to teach himself new things, combined with his super friendly nature and ability to teach others will undoubtedly make him a great addition to the Daily Planet team and we’re all extremely proud of him here at Tucows. Congrats Lucas! To see what Lucas has to say, check out the segment of FutureTech on this week’s episode of Daily Planet.

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.XXX Launch Updates and Webinar Archive

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.XXX Launch Updates and Webinar Archive Posted: 02 Sep 2011 04:46 AM PDT If you missed our .XXX launch webinar last week, we have the archived version available now for on-demand viewing. Patrick Donaldson, Registrar Liaison for ICM Registry and Adam Eisner, Director of OpenSRS Product Management, shared some good information to help you make the most of the launch of this new domain extension. Win-Win-WIn Patrick talked a bit about how .XXX is a win-win-win for everyone involved – the adult entertainment industry, consumers and those who want to avoid adult content online. One of the key points that Patrick made was that regardless of what your customer base is like, there is an opportunity with the launch of .XXX to help them out. If you want to provide services like hosting or domain registration to those in adult industries, then you can help them acquire new .XXX registrations, or domains matching their existing .com domains. For those who don’t wish to be a part of the extension, then you can help them out with blocking registrations or simply registering the matching .XXX domain to the existing .COM or other extension. There was also a lot of information from Adam about the different phases of the launch including what happens and who can register domains during Sunrise A and B, Landrush and General Availability. View the archive here. .XXX in Horizon Test Environment In addition to the webinar, we can also tell you that .XXX is now available in our Horizon Test Environment for testing. That includes both the Reseller Web Interface, and the API. If you plan to participate in the launch, log in to the Horizon Test Environment RWI and see how things work. We’ll continue to update our .XXX launch information page as required. Documentation for the RWI and API has already been updated and posted in advance of the launch.

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Further Strengthening Our Commitment to Europe plus 1 more

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Further Strengthening Our Commitment to Europe Posted: 01 Sep 2011 05:40 AM PDT OpenSRS has been focusing heavily on Europe for the past few years. We're quite confident that we're the best choice for European companies looking for a partner they can count on that understands their business, culture and specific needs. 200 TLDs by the End of the Year Alexander Schwertner, Managing Director, ePAG The recent acquisition of ePAG by OpenSRS further illustrates this commitment to Europe. With ePAG, we'll be able to dramatically extend our ccTLD coverage to include most, if not all, of Europe. We expect to be able to offer the ability to register 200 different TLDs by the end of the year. Welcome ePAG to the OpenSRS Team Joining the OpenSRS team as part of the ePAG acquisition is Alexander Schwertner, who is the Managing Director for ePAG. Alex has extensive experience working with European resellers at ePAG. He’ll continue to work at ePAG, with a specific focus on ccTLDs. In addition to Alex, Jan Leendertse and Evelina Joschko will also be joining the OpenSRS European Team, continuing in their roles in sales and account management. Welcome to Alessandro Baruffi I'm also very happy to introduce yet another new member to our European team – Alessandro Baruffi. He is responsible for account management and business development throughout Europe and is based out of our office in Amsterdam, Netherlands. Alessandro Baruffi, Account Manager Alessandro speaks English, Spanish, Italian, French and Portuguese. I’m happy to say that we’re almost at the point where you’ll be able to talk to OpenSRS in whatever language you are most comfortable with. Come Meet Us in Person at WHD.local If you would like to learn more about OpenSRS and meet Alessandro, Alex or myself, various members of our team will be touring Europe in the coming weeks for the WHD.local events. The first stop is Cologne, Germany, on September 14th and from there it's a nearly two month trip around Europe including stops in Poland, Turkey, Netherlands, Russia, Romania, UK, France, Spain and finally Switzerland. Get more information on WHD.local, including free registration codes (value €199) by clicking here. We look forward to meeting you at an event in your city!

Another Trustwave Incentive Winner! Posted: 31 Aug 2011 10:25 AM PDT We have another winner to announce in our Trustwave SSL incentive program. Joe Wolff won a $50 Amazon gift card simply by selling a Trustwave SSL certificate in August. Customers who buy from eRacks.com are now nicely protected with 256-bit encryption thanks to a Trustwave Premium SSL with Wildcard cert. Remember that this incentive program continues through the end of September. We’ll have another surprise winner to announce sometime in September. And one lucky reseller will win an iPad 2 courtesy Trustwave. All the details on the promotion are here.

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Holiday Hours: Labour Day, September 6, 2011

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Holiday Hours: Labour Day, September 6, 2011 Posted: 29 Aug 2011 10:22 AM PDT Next Monday, September 6, 2011, is Labour Day here in Canada (aka Labor Day if you are in the USA) and that means some special hours for a few departments here at OpenSRS. First, the official business: Our Technical Support team continues to be available 24/7 to assist you. Please note that during this closure, there will be: No orders or requests processed for the following TLD’s: .at, .fr, .ch, .li, .dk, .com.mx No special processing for .ca (registrant transfers, conflicting and municipal registrations) or .eu/.be (redemptions). Here are the hours by department: Department Dates and Hours Technical Support Regular hours Payments Email support: payments@opensrs.org Compliance Closed Sept 6th (Monday) Service Bureau Closed Sept 6th (Monday) About Labour Day With that stuff out of the way, I will note that I used to find it kind of ironic that we celebrate Labour Day by not working. However, a quick read on Wikipedia revealed that the origins of Labour Day in Canada can be traced back to December 1872 when a parade was staged in support of the Toronto Typographical Union’s strike for a 58-hour work-week. Makes much more sense! Absolutely True Facts about Canadians As is also the tradition here on the blog, I’ll now provide some interesting insights and facts about what we do on long weekends in Canada so that we can further some stereotypes about Canadians. Here in Ontario, Labour Day is an official day of mourning for kids, and a day of wild celebrations for parents (by government proclaimation). You see, it’s the unofficial last day of summer as everyone is back to school dark and early on Tuesday morning. It’s also yet another opportunity for many Canadians to drink beer and head for the cottage (preferably in the opposite order – drive to the cottage, then drink beer – Arrive Alive. Drive Sober). In fact, this weekend is one of the last chances to get out on the water before the switchover from jet skis to snowmobiles happens (typical September weather for Toronto is shown to the right). Those that stick around the city, especially here in Toronto, get to enjoy the last couple of days of the Canadian National Exhibition (the Ex!) just a few minutes south of the Tucows head office at the CNE grounds. It’s deep-fried everything for two weeks. Last year it was deep fried butter…this year it’s deep fried Coke!

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