jueves, 11 de octubre de 2012

New webmail arrives for all users on November 8, 2012

New webmail arrives for all users on November 8, 2012


New webmail arrives for all users on November 8, 2012

Posted: 10 Oct 2012 12:11 PM PDT

On Thursday, November 8, 2012, the new webmail application that has been in preview for the past few months will become the default webmail application for all users. The current webmail application will be unavailable after that date – all users will see the new webmail only.

If you haven’t spent any time with the new webmail, now would be a good time to familiarize yourself (and your support staff) with some of the new features and the new look and feel.

Your users have likely been checking out the new webmail which has been available to them as a preview since July. If you had disabled the preview mode through the Branding Tool, we strongly suggest that you enable it for your users so they can become familiar with the new webmail prior to the cutover.

New webmail features:

  • New look and feel – we’ve updated the default theme to be more modern and useable. This includes a change to a tabbed interface for things like calendar, file storage and settings.
  • Improved performance – we’ve done a lot of work around making webmail faster and more responsive. Users should notice an increase in overall speed, especially those on dial-up, wireless or slower broadband connections.

More complete release notes with details on everything that is new or updated can be found here.

If you have any questions or concerns about the switchover, or about the new webmail application, don’t hesitate to contact Reseller Support. You can also ask questions in the OpenSRS Forum.

martes, 9 de octubre de 2012

October means savings on .CA and .ORG domains

October means savings on .CA and .ORG domains


October means savings on .CA and .ORG domains

Posted: 09 Oct 2012 07:22 AM PDT

Can you believe that October is here already? Summer in Canada, home to OpenSRS HQ, is pretty much over and thoughts have turned to getting ready for another winter.

But on the bright side, the change of season also means a pair of new domain promotions to tell you about.

  • First up is a great promotion on .CA domains. We’re slashing the cost for .CA registrations to just $10 throughout the month of October (compared to the usual cost of $14). And, as a special bonus for our Canadian resellers, we’ll knock another $1.50 off if you are based in Canada.
  • Also on sale starting October 1 are .ORG domains. We’re taking $2.00 off the registry cost on new .ORG registrations through to the end of the year.

You can read more about the terms of both promotions on our promotions signup page. Like most OpenSRS pricing offers, you’ll need to sign up to take advantage of the savings and we’ll pay out in the form of a rebate into your reseller account in the month following.

martes, 2 de octubre de 2012

Holiday Hours for Canadian Thanksgiving, October 8, 2012

Holiday Hours for Canadian Thanksgiving, October 8, 2012


Holiday Hours for Canadian Thanksgiving, October 8, 2012

Posted: 01 Oct 2012 08:19 AM PDT

Monday, October 8 is Thanksgiving Day in Canada. Given that our headquarters is also in Canada (Toronto, to be precise), most of us have the day off. Like the American Thanksgiving Day, we’ll be spending the day overeating and watching Canadian football.

We have no idea what is happening in this photo, but it’s of some Canadian Football League players. For the record, the Edmonton Eskimos stink and the team is really named the Eskimos.

We’ve never really explained what Canadian football is so here’s a quick guide for those not in the know.

The game is relatively similar to American football, and nothing at all like the football the rest of the world plays (aka soccer). Some key differences in the far superior Canadian game – there are only three downs, the field is 110 yards long with 25 yard end zones and, of course, rouges.

The rouge, or single point, is a cleverly Canadian innovation. We don’t like to call out failure, so even if a team misses a field goal, as long as the ball gets over the goal line into the monstrous end zone, they can still score a single point by preventing the receiving team from running the ball out of their own end zone. Even our crappy kickers can still score a single point – no need to apologize (although, obviously, they would still say sorry to the rest of the team, and the rest of the team would then say sorry for not putting the ball in a better position for the kicker to make the field goal).

Sorry about the length of that explanation…here’s the info you really came here for:

Hours by department:

Our Technical Support team continues to be available 24/7 to assist you.

Department Dates and Hours
Reseller Support Regular hours
Payments Email support: payments@opensrs.org
Compliance Closed October 8th (Monday)
Service Bureau (for transactions requiring manual processing) Closed October 8th (Monday)

Our normal hours will resume on Tuesday, October 9.

jueves, 27 de septiembre de 2012

SAN and wildcard certificates – what’s the difference?

SAN and wildcard certificates – what’s the difference?


SAN and wildcard certificates – what’s the difference?

Posted: 27 Sep 2012 06:39 AM PDT

Last week OpenSRS added a bunch of new SSL certificate products to our already extensive lineup, and lowered costs on EV and a couple of popular wildcard certificates.

The new certs are all Subject Alternative Name or SAN certificates – they allow for more than one fully qaulified domain name to be protected using a single certificate.

The certificate information for a GeoTrust EV certificate with the SAN option. In this case, a single certificate for geotrust.com also protects geotrust.net.

Since the launch, we've received a few queries about SAN certificates and how they differ from wildcard certs. With that in mind, I've put together a quick reference guide here.

Let's start with a basic look at both wildcard and SAN certs.

  • Wildcard: a wildcard certificate allows for unlimited subdomains to be protected with a single certificate. For example, you could use a wildcard certificate for the domain name opensrs.com and that cert would also work for mail.opensrs.com, ftp.opensrs.com and any other subdomain. The wildcard refers to the fact that the cert is provisioned for *.opensrs.com.
  • SAN: a SAN cert allows for multiple domain names to be protected with a single certificate. For example, you could get a certificate for opensrs.com, and then add more SAN values to have the same certificate protect opensrs.org, opensrs.net and even tucows.com.

Some important things to note:

Depending on the specific brand and certificate product, the SAN cert will include either one or four additional domains at the price quoted on our chart. Additional SAN values can usually be added up to a maximum number of either 5 or 25 total domains (including the base domain).

In most cases, the SAN values can be changed at anytime during the life of the certificate – you'd just need to change the value, and then do a free re-issue.

When to choose a wildcard, and when to choose a SAN:

Wildcard certs are great for protecting multiple subdomains on a single domain. In many cases, the wildcard cert makes more sense than a SAN because it allows for unlimited subdomains and you don't need to define them at the time of purchase. You could provision *.opensrs.com and in at anytime during the life of the certificate, you decided to add www3.opensrs.com or mail.opensrs.com, that cert would just work, no reissue required.

If, on the other hand, you need to protect multiple domain names, then the SAN certificate might be the right choice. Protecting alternative domains with the same website (opensrs.com and opensrs.net) is a great example. One caveat – you need to define the additional domains and add them to the certificate for it to work.

SAN certificates, like wildcard certs, are a great way to save some money and also to make administration a bit easier as you can reduce the number of certificates provisioned since they cover multiple domains.

One last note – the unique QuickSSL Premium with SAN:

We also sell a bit of a hybrid product – the GeoTrust QuickSSL Premium with SAN. This cert is a bit different than the rest of our SAN products. It allows for the protection of four subdomains in addition to the base domain. That makes it more like a restricted wildcard certificate than a true SAN. You also have to add the subdomains at the time of purchase, and they can’t be altered once the cert is provisioned.

You might wonder, as I did initially, why it even exists. Priced at $125, it's a lower cost product that's quite a bit cheaper than our least expensive wildcard certificate (the Comodo SSL Wildcard – $199). It's also a domain-validated certificate (as opposed to being organizationally validated as all of our other SAN certs are) which means that issuance is fast.

For applications where you know the subdomains that you want to have protected, the GeoTrust QuickSSL Premium with SAN is a nice option.

Further questions? Just ask!

I hope that helps a bit in terms of understanding the applications for both these new SAN certificates and also for wildcard certs. If you have any questions about which certificate is best for your customer’s specific application, feel free to ask in the comments of this post, or get in touch with OpenSRS Reseller Support.

viernes, 21 de septiembre de 2012

Big SSL News: New Super Low EV Pricing and UC/SAN Certs

Big SSL News: New Super Low EV Pricing and UC/SAN Certs


Big SSL News: New Super Low EV Pricing and UC/SAN Certs

Posted: 20 Sep 2012 11:49 AM PDT

We have some big news to share today regarding SSL certificates. There are two parts to the announcement, and both are pretty exciting:

First off, we’re cutting pricing on Extended Validation certificates across the board. We’re getting very aggressive with EV SSL pricing and we’re committed to being the low price leader in the category and to making EV more accessible for your small- and mid-sized business customers.

Next, we’re bringing UC/SAN certificates to OpenSRS. For those who have been asking about UC/SAN certs, the wait is over – you can now add the UC/SAN option to many of our SSL certificate products including Symantec, GeoTrust and Thawte brands. That further cements your ability to provide the appropriate certificate to your customers no matter the brand, certificate type, price point or level of protection required.

We’ve updated our Trust Service pricing page on OpenSRS.com to provide you with more information including the new pricing for EV certificates, and which products have the new UC/SAN option.

The SSL pricing chart is getting a bit out of hand (in a good way) with over 40 products, so we added some nifty filtering and sorting options that let you narrow down the product list and zero in on what you want to sell. Check it out!

We’re happy to answer any questions you might have. Drop a comment on this post, visit the OpenSRS forum, or contact Reseller Support.

martes, 18 de septiembre de 2012

goMobi 1.7 Released for All Users

goMobi 1.7 Released for All Users


goMobi 1.7 Released for All Users

Posted: 17 Sep 2012 10:34 AM PDT

Today goMobi released version 1.7 of the goMobi application.

For Resellers already offering goMobi to your customers, there’s nothing you need to do – the upgrade will happen automatically for all of your users. Sites will continue to function as before the upgrade.

phones running goMobi 1.7Version 1.7 of goMobi brings further visual enhancements along with some great new features.

What’s New?

  • Additional site templates and theme options for users so they can better match the look and feel of their existing site.
  • New ability for users to upload background images to further customize their site.
  • Enhanced click-to-call features to better enable site visitors to get in touch (on supported smartphones).

…and many more minor enhancements and fixes.

You can view a summary of the changes on our website.

martes, 11 de septiembre de 2012

Meet our Reseller: Brain Host

Meet our Reseller: Brain Host


Meet our Reseller: Brain Host

Posted: 11 Sep 2012 06:58 AM PDT

Akron, Ohio based Brain Host is a great example of a newer entrant in the hosting space that is succeeding thanks to a bit of a different approach.

With an extensive background in marketing, the founders of Brain Host recognized that their customers were looking for a website rather than hosting. By tailoring their own marketing to attract and support small- and mid-sized business customers, they’ve been able to grow quickly in a very competitive market.

Brain Host extends that passion for helping their customers succeed by providing support that goes well beyond technical support. They know that having successful customers is the key to their own success.

Read the full profile here.

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